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The Key Numbers
How We Have Continued to Keep Patients Safe Through the Pandemic
Number of Appointments
Curbside Appointments
How Many Times We've Disinfected Rooms
Number of Face Masks Used
Telehealth Appointments
Number of Cups of Coffee Consumed
Why Us
// PACIFIC HEARING SERVICE
Trusted By Some of the Best Engineers In The World
Our community leads the world in technology.
But as we all know, technology is only part of any solution. What makes Silicon Valley so special is the human intelligence and persistence that strive to make the impossible happen.
The same is true of hearing healthcare.
Although great hearing technology is important, it’s even more important to partner with the right experts who will personally work with you to help you achieve better hearing.
Having cared for tens of thousands of incredible people since 1977, Pacific Hearing Service is the most trusted audiology practice in Silicon Valley, having gained the confidence of patients, leading organizations, and local physicians.
You’ll have the added benefit of working with a team of experts who is passionate about “giving back” through our local nonprofit that helps low-income children and adults in the Bay Area, and through regular humanitarian trips to some of the poorest countries in the world.
If you are concerned about your hearing, please request a no-obligation callback from a hearing care expert today, or schedule an appointment for a comprehensive hearing assessment.
Trusted By:
Our Services
// How Can We Help?//
Ways in Which We’ve Served The Community Since 1977
// Advanced Hearing Testing
When Was Your Last Hearing Test?
Although we all regularly have our teeth checked, our cholesterol tested, and get a yearly physical, hardly any of us regularly test our hearing.
Yet with 1 in 8 Americans now having some form of hearing loss, we’re passionate about raising awareness of healthy hearing and of the first signs of hearing loss.
// Hearing Technology
The Advancements in Hearing Technology
People are often surprised to learn that today’s hearing technology is very different from what they expect.
Hearing technology has progressed at the same pace as much of the technology that our community is famous for. Gone are the obtrusive devices of yesteryear. Now, with small and discreet designs, incredible sound quality, and features including smartphone connectivity and rechargeability, hearing devices are tiny technological marvels.
// Virtual Appointments with Telehealth
Speak to a Hearing Professional Remotely
Our community is at the forefront of changing the world through incredible hard work, and many of our patients juggle busy.
We’ve introduced telehealth for several types of appointments so you can speak to your audiologist to ask questions, discuss challenges, and get an expert opinion via an online video call, minimizing the need to come into the office. In many cases, we can even make programming changes to your hearing aids remotely.
// Team //
Meet The Team
Jane H. Baxter, Au.D.
Co-Owner and Clinical Audiologist
Menlo Park office
Deborah Clark, Au.D.
Co-Owner and Clinical Audiologist
Los Altos office
Rachel Appleton, Au.D.
Clinical Audiologist
Menlo Park office
Rebecca (Becky) Dolan, Au.D.
Clinical Audiologist
Los Altos office
Ariel Fruendt, Au.D.
Clinical Audiologist
Menlo Park office
Brook Raguskus, Au.D.
Clinical Audiologist
Los Altos office
Margaret (Peg) Lisi, Au.D.
Clinical Audiologist
Menlo Park office
Valerie T. Kun, Au.D.
Clinical Audiologist
Menlo Park office
Request a Callback
Have a question? We’ll call you!
Simply request a callback through this form, and we’ll call you for a short and friendly no-obligation conversation to answer your questions and offer our expert advice.
Testimonials
// STORIES //
Proud To Care for Some of the Most Influential People in Silicon Valley
// MY STORY
How past Secretary of Defense William J. Perry found Pacific Hearing Service the right experts for his needs
As a former Secretary of Defense, William J. Perry has lived a life that few could imagine. But just like millions of people across America, he’s also had to contend with a hearing loss.For over sixteen years, Pacific Hearing Service has been proud to provide William with innovative treatments and excellent care. It’s been fantastic to help him on his journey to better hearing.
// MY STORY
We’re proud to call Ann Hardy a patient: she’s a true Silicon Valley pioneer and a friend.
As a pioneer in computer programming, Ann joined IBM in New York in 1956. Among other projects, Ann worked on one of the first Fortran compilers, which was for STRETCH, IBM’s supercomputer of the day. STRETCH can now be seen in the Computer History Museum.
Ann’s hearing loss journey started when she visited her doctor to complain that she couldn’t hear very well. He referred her to Dr. Deborah Clark at Pacific Hearing Service.
// MY STORY
How Dr. Deborah Clark saved Tom from Brain Surgery
Tom went to Dr. Deborah Clark at Pacific Hearing Service for a second opinion, and his own words says, “She saved me from brain surgery.” – She advised that he may not need surgery and her help resulted in him getting the advice of a neurologist that advised that he didn’t need brain surgery.
The rest is history and Dr. Deborah has been helping Tom to achieve better hearing and continue to bring his unique and memorable personality to the world.
// MY STORY
‘I call them my ears’ – find out why writer and NPR commentator Debbie Duncan loves her Widex hearing aids
Like many people, writer and NPR contributor Debbie Duncan’s children were the first to notice that she had a hearing loss, a friend recommended that she talk to the experts at Pacific Hearing Service. This is where she met Dr. Clark, clinical audiologist at the Los Altos office. “She’s wonderful,” Debbie says. “She figured out that I have a weirdly shaped right ear. She made wearing hearing devices comfortable.”
// MY STORY
They are committed to getting the best results for each patient.
My first experience of a hearing challenge was when I had a sudden and profound hearing loss in my left ear. Prior to visiting Pacific Hearing Service, I didn’t have any concerns, but I was anxious to see what Dr. Baxter and her team could do for me.
My first impression was that Dr. Baxter and her team were extremely passionate about helping those who have lost their hearing and committed to getting the best results for each patient. They are also very thorough and knowledgeable.
They have improved my hearing so that I am not constantly having to say, “What did you say?” or, “Sorry, but I can’t hear you.”My overall verdict of Pacific Hearing Service is that they are excellent.
What Our Patients
Have To say
"I want to robustly sing the praises of Pacific Hearing Service"
"They work as a team, seamlessly, and with great love and affection"
"I'm probably they're longest customer, I've known them for over 40 years"
Resources
// PACIFIC HEARING SERVICE //
Ask The Experts
A Hearing Professional’s Opinion on Online Hearing Aids
Online hearing aids are devices which are purchased online and mailed directly to you. This typically involves sending...
Here are The First Signs of Hearing Loss
About 15% of the adult US population experiences some form of hearing loss. That’s 48 million people, so hearing loss...
Clean & Check: The Best Way to Maintain Your Hearing Aids in Silicon Valley
Naturally, your hearing aid device performance can change over time. Sometimes hearing aid problems are due to simple...