See what our patients think:

My wife's hearing aid quit in AM; she had a stroke in PM. Without the hearing aid she could not hear doctors or instructions. Natalie Dedrick immediately set me up with loaner hearing device which helped my wife dramatically during recovery. Outstanding personality and customer service!


I find working more enjoyable now because of the efforts of Pacific Hearing Service. My activities have been significantly enhanced through the work of Dr. Rachel Otto.


I am enjoying conversation with friends and family life, in general, more because of the help I have received at Pacific Hearing Service. The front office staff is great and Dr. Brook is so helpful and patient we wish we would have come in sooner!

A New Client

My husband and I would like to thank you for your patience and professionalism in helping us over the difficult hurdle of using hearing aids. I was particularly negative at first. You were sympathetic, but firm in educating and continuing the process of fitting and adjusting the hearing aids to meet our specific requirements. Our first meeting after two weeks of using our new hearing aids was very constructive. Brook listened to our daily trials and experiences and solved the few minor problems that arose. It is a month now and both of us feel quite comfortable wearing our hearing aids a full day. I have gone from a negative to a positive approach and attitude.


Being able to hear better has helped the depression I was feeling. My new hearing devices have improved my tinnitus, music appreciation and enjoyment of playing golf. Brook Raguskus has been very patient and understanding.
I have been coming to Pacific Hearing Service for many years and always have received the most professional care. The front office staff also is friendly and kind and helpful.

Joan Wilson

Having spent years now with an 85% hearing loss in my right ear, I decided to consult with Pacific Hearing Service to understand what technology advancements had occurred more recently in hearing devices. From battling through cross-talk during business meetings to straining at the movie theater to hear my kids’ whispers, I was growing increasingly uncomfortable that I was missing important information.

The new device that Dr. Raguskus showed me was so elegant and inconspicuous, it was almost invisible to others.

The moment I put it in my ear, the difference was impressive. I was immediately hearing sounds I wasn’t able to pick up before and the comfort and sound quality was amazing.

Thank you, Dr. Raguskus, for giving me back my hearing!

Brian C.

I cannot thank you enough for dramatically improving my mother-in-law's hearing with the new hearing aid devices you have customized for her. This has drastically improved our relationship as she has become interactive again. She can listen and respond and so she asks questions and inquires more about our lives.

Who knew that better hearing could lead to an improved relationship! Wow! And thank you for improving my hearing by the quarterly ear cleaning that is required almost every time I get on an airplane.

Daughter of Patient

Pacific Hearing has been a great partner over the years. They always make sure that I get the right hearing instruments for my needs, and then optimize them for my specific hearing profile. This has had a huge impact on my business success, enabling me to hear everything whether in crowded meetings, formal presentations, or on my cell phone.

An extra bonus, my blue-tooth enabled hearing aids are hands-down the coolest personal technology around: I am the envy of all the engineers in my company!


[Pacific Hearing Service] has improved my hearing far more than I could have hoped. You took out the harsh sounds and made hearing almost pleasant. I can even hear the TV, which surprised me. I said 'hear,' but I mean understand. I talked to my son on the phone at length, something I had not been able to do....You have amazed me!


My social interactions are more enjoyable because of the help I received at Pacific Hearing Service. The hearing devices have especially improved my musical appreciation. The staff, including Dr. Debbie Clark and everyone in the front office, are professional and make the visits easy.

Maureen Maino

I can hear conversations and whispers now, I didn't realize I was missing so much! Dr Rachel Otto was exceptionally good--patient and caring. I never realized I would have so much guidance.

Betty C. Schott

Just about everything I do has been made more enjoyable because of the help I received at Pacific Hearing Service. I would not manage without my hearing aids and the help I have gotten. Brook Raguskus, AuD, and all the people who work here are so helpful. I highly recommend this service.

Floy Marks