Giving Back


The More We Can Help You, The More We Can Help Others.

Our passion is healthy hearing.

Whether we are helping a patient continue to bring their abilities to the world or helping a child in a Third World country who would have no access to education without being able to hear, it fills our hearts with love to see the “aha” moment when people realize how better hearing can change their lives.

Through our local programs and humanitarian trips, we’ve been fortunate enough to help thousands of people.

We’re grateful to our incredible patients who help these efforts by donating their old hearing devices when upgrading to new technology. We’re able to have older technology refurbished and provide it to somebody in need, whether locally or internationally.

Pacific Hearing Service in Los Altos does a terrific job. I worked with Dr. Deborah Clark Au. D. and she was highly knowledgeable, helpful, attentive, and professional. Dr. Clark and the staff are really organized and client-centric. They also give back to the community, including missions to underdeveloped parts of the world to help with hearing care and education. Highly recommended!

- Mark B.

three young children wearing hearing aids


Helping People Around the World

In partnership with Entheos Audiology Cooperative, we believe that hearing healthcare is a right, and it is our mission to take it to areas of the world where it is inadequate.

We are proud of the international humanitarian work that we have done in the past and continue to plan for the future. Our destinations include the Middle East, Zambia, Mozambique, South Africa, Guatemala, and Ecuador.

  • Audiologists and volunteers from private practices around the country have participated in humanitarian trips with Entheos.
  • We mentor audiology students from the University of the Pacific, University of Wisconsin, Northwestern University, and others who have participated in our humanitarian trips.
  • Thousands of individuals have been fit with hearing devices and given the gift of hearing.

Children, parents, families, and communities have been transformed. With the ability to hear, people can now receive an education and improve their lives.


Charity Starts at Home

Pacific Hearing Connection is a nonprofit organization providing hearing healthcare to low-income adults and under-served children in our community.

Our desire is that no one is kept from full participation in life due to hearing loss. By restoring their hearing potential, we provide patients with opportunities to engage with their communities through service to others

audiologists and patient

Zambia Humanitarian Trip

In the southern region of Africa resides Zambia, a developing nation of almost 17 million people. It’s full of amazing wildlife and incredible cultures, but with all those individuals, it only has one audiologist.

Zambia covers over 290,000 square miles of rural villages, which means that opportunities like healthcare and education come sparingly, if ever.  For someone suffering a hearing loss, a chance at education severely diminishes, the likelihood of finding a job decreases, and safety becomes a serious concern.  Even more so, it can be extremely difficult to connect with family members and friends.  Most are left without hope that anything could ever change.

But hearing can transform someone’s life no matter where they live!  There’s nothing like watching a hearing smile splash onto a child’s face when they hear for the first time.  Empowering a mom to hear her kids, a husband to hear his wife, a kid to go to school, a co-worker to hear her boss, or a grandparent to hear his grandchildren…these are worth traveling any distance.

That’s why we took a team of some of the best audiologists in the country to Zambia.  They each run successful practices, bring state-of-the-art equipment, and give personalized care to every single patient just like they would at home. We believe by partnering with the community and offering such care, that we’re truly making a difference in the world.  A hearing smile means joy in any language.

Middle East Humanitarian Trip

In the town of Zarqa’, a Syrian refugee camp, one mother shared her heartbreaking story with us.  When the bombing started, she raced out of her home in Syria with nothing except her purse that had her children’s birth certificates.  Through it all, she had hearing damage.  The team was able to help her hear better and as she says restore her dignity.  The mother also says she will be able to better raise her kids because she can now help them and also hear them, so they won’t get frustrated with her.  Even though her face was covered by her veil, everyone could see the smile she had on her face as her eyes lit up.

Day after day, clinic after clinic, the team helped young and old.  In one clinic, you had two very distinct “hearing smiles.”  One elderly man was very grateful that he would be able to hear his family again, including all his grandchildren.  On the other end, you had 3-year-old Rawan, who heard for the first time in her life.  It is a small thing to many but is actually an important moment in her life.

It is the first step in her communicating and interacting with the world around her.
Even though this will be the sixth mission trip to the Middle East, there is still much work to be done.  Every day, more refugees pour into Jordan and need help.

Finding Refuge in Art

In November 2017, we were proud to host an exhibit of original Syrian refugee art. Many of the pieces displayed were painted by 10 to 13-year-olds in the Zaatari refugee camp, using large pieces of canvas cut from the old camp tents. The art is surprisingly sophisticated, considering the circumstances, and is especially poignant when you read the artists’ captions.

The exhibit also included art created at other sites during our trip to Jordan in April, when we started using art therapy as a way to help our patients heal from their trauma. We were able to use their time during the long waits for their testing and hearing aids.

Thank you to Maggie Conroy and Hesham Alalusi for their contributions in providing art therapy and obtaining the art for our showing.

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