Team
Meet The Team
Ethan Chen
Ethan Chen
Ethan grew up in San Jose and completed his undergraduate degree in communication sciences and disorders at Case Western Reserve University in Cleveland, Ohio. He is now an audiology student at Northwestern University and is currently doing his externship at Pacific Hearing Service.
Having witnessed how hearing loss impacted his grandfather’s life, Ethan decided that an audiology career was what he wanted to pursue. While growing up, he noticed that his grandpa had more and more difficulty hearing things around him, and Ethan wanted to enter a field where he would be able to help him.
While in college, Ethan volunteered with speech language pathologists and audiologists, and he learned that he loved the work of both specialties. What pulled him toward audiology, though, was knowing that one day he would be able to assist his grandpa. Ethan shares that the team of audiologists sat him down and went into great detail about why they loved what they did. This collective team effort and family inspiration pulled him toward hearing healthcare.
As our doctoral student extern at Pacific Hearing Service, Ethan’s goal is to do what our audiologists are doing. He regularly participates in appointments with the audiologists, fine-tunes hearing aids, performs diagnostic evaluations, charts what is happening in the appointment, and does whatever the audiologists have him do, receiving assistance when needed. Additionally, Ethan helps with Pacific Hearing Connection, our nonprofit, in order to give back to the community.
Ethan loves his team and patients. He notes that so many people bring a great attitude into the office, and many more leave happy and thankful for being able to hear a little bit better. He likes how every day is varied and different, often bringing many different perspectives to his days in the office.
In his free time, Ethan enjoys cooking, going on hikes with his dog, Milo, and playing the occasional video game.
Request a Callback
There are many other misconceptions that may be preventing you from making a positive step-change toward better hearing.
If you have a question, a concern, or would like to have a no-obligation conversation with a hearing professional, then simply complete the “Request a Callback” form and we would be delighted to help.
Ariel Fruendt, Au.D.
Co-Owner and Clinical Audiologist
Menlo Park and Los Altos offices
Rachel Appleton, Au.D.
Co-Owner and Clinical Audiologist
Menlo Park and Los Altos offices
Jane H. Baxter, Au.D.
Co-Owner and Clinical Audiologist
Menlo Park office
Deborah Clark, Au.D.
Co-Owner and Clinical Audiologist
Los Altos office
Brook Raguskus, Au.D.
Clinical Audiologist
Los Altos office
Ashley Chwastyk Au.D.
Clinical Audiologist
Los Altos office
Ling Zhong
Clinical Audiologist
Amanda Duren
Audiologist
Brianne Mangold
Extern Audiologist
Kirstin Chang
Audiology Assistant
Garrett Canavero
Operations Assistant
Diana Gutierrez
Audiology Assistant
Ethan Chen
Extern Audiologist
Tamika Dawson
Patient Care Coordinator
Jana Jacobs
Patient Care Coordinator
Testimonials
// TESTIMONIALS //
Hearing Journey Stories
// MY STORY
How past Secretary of Defense William J. Perry found Pacific Hearing Service the right experts for his needs
As a former Secretary of Defense, William J. Perry has lived a life that few could imagine. But just like millions of people across America, he’s also had to contend with a hearing loss.For over sixteen years, Pacific Hearing Service has been proud to provide William with innovative treatments and excellent care. It’s been fantastic to help him on his journey to better hearing.
// MY STORY
We’re proud to call Ann Hardy a patient: she’s a true Silicon Valley pioneer and a friend.
As a pioneer in computer programming, Ann joined IBM in New York in 1956. Among other projects, Ann worked on one of the first Fortran compilers, which was for STRETCH, IBM’s supercomputer of the day. STRETCH can now be seen in the Computer History Museum.
Ann’s hearing loss journey started when she visited her doctor to complain that she couldn’t hear very well. He referred her to Dr. Deborah Clark at Pacific Hearing Service.
// MY STORY
How Dr. Deborah Clark saved Tom from Brain Surgery
Tom went to Dr. Deborah Clark at Pacific Hearing Service for a second opinion, and his own words says, “She saved me from brain surgery.” – She advised that he may not need surgery and her help resulted in him getting the advice of a neurologist that advised that he didn’t need brain surgery.
The rest is history and Dr. Deborah has been helping Tom to achieve better hearing and continue to bring his unique and memorable personality to the world.
// MY STORY
‘I call them my ears’ – find out why writer and NPR commentator Debbie Duncan loves her Widex hearing aids
Like many people, writer and NPR contributor Debbie Duncan’s children were the first to notice that she had a hearing loss, a friend recommended that she talk to the experts at Pacific Hearing Service. This is where she met Dr. Clark, clinical audiologist at the Los Altos office. “She’s wonderful,” Debbie says. “She figured out that I have a weirdly shaped right ear. She made wearing hearing devices comfortable.”
// MY STORY
They are committed to getting the best results for each patient.
My first experience of a hearing challenge was when I had a sudden and profound hearing loss in my left ear. Prior to visiting Pacific Hearing Service, I didn’t have any concerns, but I was anxious to see what Dr. Baxter and her team could do for me.
My first impression was that Dr. Baxter and her team were extremely passionate about helping those who have lost their hearing and committed to getting the best results for each patient. They are also very thorough and knowledgeable.
They have improved my hearing so that I am not constantly having to say, “What did you say?” or, “Sorry, but I can’t hear you.”My overall verdict of Pacific Hearing Service is that they are excellent.