Team
Meet The Team
Jane H. Baxter, Au.D.
"Jane has been an advocate for me"
by Laura M
Jane H. Baxter, Au.D.
*I am not currently accepting new patients*
I grew up locally in Los Altos. My father and grandfather were both ear, nose, and throat physicians. I earned a BS in psychology at UC Santa Barbara and went to graduate school in education and rehabilitation at UC Berkeley.
After a brief career as a teacher, I went back to SF State University for my MS in audiology-communication disorders. Later, I earned a doctorate in audiology from Salus University.
I began my career educating deaf children and loved it so much that I continued my education in audiology. I spent my early years at Stanford University Medical Center and the VA Hospital. This gave me invaluable experience in dealing with the medical aspects of audiology. I became an early partner in Pacific Hearing Service because I wanted to allow the time needed to provide the best care possible for each of my patients.
Owning my own private practice allows me to create an environment that is welcoming and compassionate while setting the highest standard of patient care. Once PHS was established, I realized that I wanted more. In 2014, I became a founding board member of the Entheos Audiology Cooperative, which allows me to do humanitarian audiology in Africa, the Middle East, and Central and South America. This inspired me to start a local non-profit, Pacific Hearing Connection.
I am energetic and curious: I am motivated to work harder, dig deeper, learn, and research more until I have found the best possible solution for each patient. I am collaborative: I strive to promote a culture at PHS where we work together, learn from each other, support each other, and enjoy the company of co-workers. And I am caring: I enjoy building genuine, warm relationships with my patients and colleagues.
Request a Callback
There are many other misconceptions that may be preventing you from making a positive step-change toward better hearing.
If you have a question, a concern, or would like to have a no-obligation conversation with a hearing professional, then simply complete the “Request a Callback” form and we would be delighted to help.
Ariel Fruendt, Au.D.
Co-Owner and Clinical Audiologist
Menlo Park and Los Altos offices
Rachel Appleton, Au.D.
Co-Owner and Clinical Audiologist
Menlo Park and Los Altos offices
Jane H. Baxter, Au.D.
Co-Owner and Clinical Audiologist
Menlo Park office
Deborah Clark, Au.D.
Co-Owner and Clinical Audiologist
Los Altos office
Brook Raguskus, Au.D.
Clinical Audiologist
Los Altos office
Ashley Chwastyk Au.D.
Clinical Audiologist
Los Altos office
Ling Zhong
Clinical Audiologist
Amanda Duren
Audiologist
Brianne Mangold
Extern Audiologist
Kirstin Chang
Audiology Assistant
Garrett Canavero
Operations Assistant
Diana Gutierrez
Audiology Assistant
Ethan Chen
Extern Audiologist
Tamika Dawson
Patient Care Coordinator
Jana Jacobs
Patient Care Coordinator
Testimonials
// TESTIMONIALS //
Hearing Journey Stories
// MY STORY
How past Secretary of Defense William J. Perry found Pacific Hearing Service the right experts for his needs
As a former Secretary of Defense, William J. Perry has lived a life that few could imagine. But just like millions of people across America, he’s also had to contend with a hearing loss.For over sixteen years, Pacific Hearing Service has been proud to provide William with innovative treatments and excellent care. It’s been fantastic to help him on his journey to better hearing.
// MY STORY
We’re proud to call Ann Hardy a patient: she’s a true Silicon Valley pioneer and a friend.
As a pioneer in computer programming, Ann joined IBM in New York in 1956. Among other projects, Ann worked on one of the first Fortran compilers, which was for STRETCH, IBM’s supercomputer of the day. STRETCH can now be seen in the Computer History Museum.
Ann’s hearing loss journey started when she visited her doctor to complain that she couldn’t hear very well. He referred her to Dr. Deborah Clark at Pacific Hearing Service.
// MY STORY
How Dr. Deborah Clark saved Tom from Brain Surgery
Tom went to Dr. Deborah Clark at Pacific Hearing Service for a second opinion, and his own words says, “She saved me from brain surgery.” – She advised that he may not need surgery and her help resulted in him getting the advice of a neurologist that advised that he didn’t need brain surgery.
The rest is history and Dr. Deborah has been helping Tom to achieve better hearing and continue to bring his unique and memorable personality to the world.
// MY STORY
‘I call them my ears’ – find out why writer and NPR commentator Debbie Duncan loves her Widex hearing aids
Like many people, writer and NPR contributor Debbie Duncan’s children were the first to notice that she had a hearing loss, a friend recommended that she talk to the experts at Pacific Hearing Service. This is where she met Dr. Clark, clinical audiologist at the Los Altos office. “She’s wonderful,” Debbie says. “She figured out that I have a weirdly shaped right ear. She made wearing hearing devices comfortable.”
// MY STORY
They are committed to getting the best results for each patient.
My first experience of a hearing challenge was when I had a sudden and profound hearing loss in my left ear. Prior to visiting Pacific Hearing Service, I didn’t have any concerns, but I was anxious to see what Dr. Baxter and her team could do for me.
My first impression was that Dr. Baxter and her team were extremely passionate about helping those who have lost their hearing and committed to getting the best results for each patient. They are also very thorough and knowledgeable.
They have improved my hearing so that I am not constantly having to say, “What did you say?” or, “Sorry, but I can’t hear you.”My overall verdict of Pacific Hearing Service is that they are excellent.