Our Eight-Step COVID-19 Protocols to Protect You and Other Patients

By June 26, 2020 June 29th, 2020 Uncategorized

Following precautions & guidelines, we currently have meticulous COVID-19 protocols in place to protect you, other patients and our team.

This includes Pacific Hearing Service 8-step approach.

#1 – Self-Wellness Check

If you or a family member are experiencing a fever, cough, loss of taste or have travelled within the past 14 days, then we kindly ask you to please reschedule your appointment at least 14 days into the future as a precaution.

Similarly, if you have been diagnosed or are waiting test results for COVID-19, then please reschedule.

#2 – Hand Sanitizer upon Arrival

All patients must use the provided hand sanitizer upon entering our building.

#3 – Please Wear Your Face Mask

Face masks are mandatory for appointments. Please bring your own as we only have enough for our team.

#4 – Wait in Your Car Until We’re Ready for You

We are limiting the number of people we allow in the waiting room.  You may be asked to wait in your car until we are ready for you.

#5 – Minimum Company for Appointments

You’re kindly asked to visit alone if possible, and only bring one additional person with you if absolutely essential.

#6 – Thorough Cleaning Between Appointments

Between appointments, additional time has been scheduled to thoroughly clean all surfaces, sterilize areas between patients and ensure each patient is entering a sterile environment

#7 – Minimized Waiting Times

New processes are now in place to minimize waiting times through reduced paperwork and spaced-out scheduling of appointments.

#8 – Curbside Appointments Available

If you require a hearing aid cleaning or simple repairs, then you can schedule a curbside appointment, where we’re able to support you and help you without leaving your vehicle

Your health and wellbeing remain our number one priority.

If you have any questions, then please do not hesitate in calling us at (650) 854-1980

We look forward to seeing you soon.

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