Reasons to choose us

Since 1977, Pacific Hearing Service has cared for tens of thousands of delighted patients and helped them to achieve better hearing, supporting their family life, careers, and ability to confidently communicate.

You can hear some of our patients’ stories by clicking here.

Many local physicians have referred patients to us who have expressed concerns about their hearing challenges. We are constantly striving to live up to the reputation that our team has worked so hard to establish over the past 40+ years.

We are proud to have the trust and support of local businesses such as Senior Seasons, Top Move MGMT, Home Care Assistance and the Los Altos Town Crier.

A core value of Pacific Hearing Service is “giving back,” and we actively work to create sustainable hearing projects to help people both locally and around the world.

Locally, Pacific Hearing Connection provides hearing healthcare to low-income adults and under-served children in our community. Internationally, we regularly go on humanitarian trips where we help people in locations such as the Middle East, Zambia, Mozambique, South Africa, Guatemala, and Ecuador.

By choosing to work with us, you’re contributing to our efforts to help others.

In our busy part of the world, traveling can be a challenge. With easy-to-access parking at both locations and convenient ridesharing drop-off areas, getting to your appointments is simple and easy.

For patients who are sheltering in place or are avid travelers, we’re able to use remote audiology services to allow us to make adjustments to many newer models of hearing aids and offer support and care to patients remotely without the need to visit the office.

Regardless of where you are in the world, if you have a problem, we are here to help.

Due to our team completing a total of 50 continued education hours, the American Academy of Audiology has honored us with the achievement of the status of an Academy Scholar. With delivering the highest standards of audiological care being our number one priority, it’s quite the honor to be recognized.

When it comes to successful communication and good hearing healthcare, hearing aids are only a piece of the puzzle. Motivation, appropriate programming of the devices, use of good communication strategies, and the relationship that you have with your hearing healthcare provider are other important pieces.

At Pacific Hearing Service, our goal is to provide the highest level of patient-centered care through accuracy, precision, and research-based practices.

Our strong ethics have been a key part of defining our 5-star reputation since 1977. As an independent business, we choose not to align ourselves to any specific hearing aid manufacturer or make any decisions that will in any way compromise our ability to make the best possible recommendations for our patients long term hearing health.