Reasons to choose us
// Why Patients Choose Us //
8 Reasons that Silicon Valley Chooses Pacific Hearing Service
#1 – Advanced Team of Clinical Audiologists
With our team of highly experienced clinical audiologists, Pacific Hearing Service has always maintained the most advanced audiological standards.
With decades of experience among us, we’ve “seen it all.” You can be confident that Silicon Valley’s leading team of hearing care experts will personally work with you to achieve your best result.
#2 – Trusted by Tens of Thousands of Patients
Since 1977, Pacific Hearing Service has cared for tens of thousands of delighted patients and helped them to achieve better hearing, supporting their family life, careers, and ability to confidently communicate.
You can hear some of our patients’ stories by clicking here.
#3 – Trusted by Local Physicians
Many local physicians have referred patients to us who have expressed concerns about their hearing challenges. We are constantly striving to live up to the reputation that our team has worked so hard to establish over the past 40+ years.
#4 – Trusted by Local Organizations/Companies
We are proud to have the trust and support of local businesses such as Senior Seasons, Top Move MGMT, Home Care Assistance and the Los Altos Town Crier.
#5 – You’ll Be Helping to “Give Back”
A core value of Pacific Hearing Service is “giving back,” and we actively work to create sustainable hearing projects to help people both locally and around the world.
Locally, Pacific Hearing Connection provides hearing healthcare to low-income adults and under-served children in our community. Internationally, we regularly go on humanitarian trips where we help people in locations such as the Middle East, Zambia, Mozambique, South Africa, Guatemala, and Ecuador.
By choosing to work with us, you’re contributing to our efforts to help others.
#6 – Easy Access Parking at Both Locations
In our busy part of the world, traveling can be a challenge. With easy-to-access parking at both locations and convenient ridesharing drop-off areas, getting to your appointments is simple and easy.
#7 – Advanced Remote Audiology
For patients who are sheltering in place or are avid travelers, we’re able to use remote audiology services to allow us to make adjustments to many newer models of hearing aids and offer support and care to patients remotely without the need to visit the office.
Regardless of where you are in the world, if you have a problem, we are here to help.
#8 – Recognized by The American Academy of Audiology as an Academy Scholar
Due to our team completing a total of 50 continued education hours, the American Academy of Audiology has honored us with the achievement of the status of an Academy Scholar. With delivering the highest standards of audiological care being our number one priority, it’s quite the honor to be recognized.
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// PACIFIC HEARING SERVICE
Trusted By Industry Professionals
Meet Raegene Castle, who was the president of the Hearing Loss Association of America for 9 years.
In this video, Raegene discusses her own experience with hearing loss and why it’s SO important if you do suffer from hearing loss, that you treat it immediately.
If you have any concerns about your hearing then please call our friendly team today at (650) 854-1980 for Menlo Park or (650) 941-0664 for Los Altos, or you can click to schedule an appointment for a comprehensive hearing assessment.
What Our Patients
Have To say
"I had such a good experience, the follow up has been so helpful"
"Pacific Hearing Service changed My Life"
"They are knowledgable, kind, and caring but above all... I trust them"
// Team //
Meet The Team
// PACIFIC HEARING SERVICE //
The Story of Pacific Hearing Service
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