<h2>ALD Systems in Local Theaters (Live &amp; Movie)</h2>

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Many of our patients need to use assistive listening devices in order to be able to enjoy shows at live or movie theatres. To help with that, Pacific Hearing Service has compiled a list of local theatres and what type of Assistive Listening system(s) they provide. This is by no means intended to be a comprehensive list, although we have done our best to collect as much information as we can. There is a key at the bottom to help you understand the various options that are available including infrared and radio frequency systems, open and closed captioning, and sign language interpreted performances.

Please bear in mind that each theatre offers different options. For example, most offer either an infrared system or a radio frequency system, some of which will work with personal assistive devices (ReSound MiniMic, Oticon Streamer, Phonak Roger Pens, Widex RC-Dex, etc.) and some of which cannot. Several of the larger live theatres now offer open captioned performances and many of the movie theatres offer various forms of closed captioning. As you can see, it is complicated, and we hope the chart below will help you sort out the information you need for the theatres you attend.

Because this technology is ever-evolving, it is possible that the information that we have may become inaccurate as upgrades or replacements are made to systems. We will do our best to keep this updated, but our best ally in that is you! If our information proves to be inaccurate, please let us know so we can research and update as needed.

<em>*Not all AMC theatres offer closed captioning.</em>

San Jose/South Bay

California Theater

San Jose/South Bay

Type of Theater: Live

Tech Type: RF

System Information: Device does have jack for personal devices or headphones/earbuds; request device from usher

Contact Information:http://sanjosetheaters.org/theaters/california-theatre/

RF = Radio Frequency – transmitters that work on radio frequencies, these devices may have jacks compatible with personal assistive devices and/or personal headphones/earbuds.

Century 14 Northridge Mall (Salinas)

Type of Theatre: Movie

Tech Type: IR

Contact Information: Contact theatre for times or captionfish.com

IR = InfraRed – audience member wears a receiver which receives a signal from an emitter over the stage. It can be worn alone or, if the device has an input jack (mic jack), connected to a t-coil device (usually supplied by the theatre), a personal assistive listening device via a cable supplied by the patron, or headphones/earbuds, usually also provided by the patron. Not all IR systems have a headphone jack. We have noted the cases where we know that it does. If it is not noted, it might or might not have the jack.

Century 20, Oakridge (San Jose)

Type of Theatre: Movie

Tech Type: CC

System Information: CaptiView

Contact Information: Contact theatre for showtimes captionfish.com

CC = Closed Captioned – event is subtitled using one of several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

City National Civic (San Jose)

Type of Theatre: Live

Tech Type: RF

System Information: Device does have jack for personal devices or headphones/earbuds; request device from usher

Contact Information: http://sanjosetheaters.org/theaters/california-theatre/

RF = Radio Frequency – transmitters that work on radio frequencies, these devices may have jacks compatible with personal assistive devices and/or personal headphones/earbuds.

CineArts Santana Row

Type of Theatre: Movie

Tech Type: CC

System Information: CaptiView

Contact Information: Contact theatre for times or captionfish.com

CC = Closed Captioned – the event is subtitled using one of the several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

Cinemark Monterey Cannery Row

Type of Theatre: Movie

Tech Type: IR

Contact Information: Contact theatre for times or captionfish.com

IR = InfraRed – audience member wears a receiver which receives a signal from an emitter over the stage. It can be worn alone or, if the device has an input jack (mic jack), connected to a t-coil device (usually supplied by the theatre), a personal assistive listening device via a cable supplied by the patron, or headphones/earbuds, usually also provided by the patron. Not all IR systems have a headphone jack. We have noted the cases where we know that it does. If it is not noted, it might or might not have the jack.

Monterey 13 (Monterey)

Type of Theatre: Movie

Tech Type: IR

Contact Information: Contact theatre for times or captionfish.com

IR = InfraRed – audience member wears a receiver which receives a signal from an emitter over the stage. It can be worn alone or, if the device has an input jack (mic jack), connected to a t-coil device (usually supplied by the theatre), a personal assistive listening device via a cable supplied by the patron, or headphones/earbuds, usually also provided by the patron. Not all IR systems have a headphone jack. We have noted the cases where we know that it does. If it is not noted, it might or might not have the jack.

Montgomery Theatre, San Jose

Type of Theatre: Live

Tech Type: IR

System Information: Device does have jack for personal devices or headphones/earbuds; request device from usher

Contact Information: http://sanjosetheaters.org/theaters/montgomery-theater/

IR = InfraRed – audience member wears a receiver which receives a signal from an emitter over the stage. It can be worn alone or, if the device has an input jack (mic jack), connected to a t-coil device (usually supplied by the theatre), a personal assistive listening device via a cable supplied by the patron, or headphones/earbuds, usually also provided by the patron. Not all IR systems have a headphone jack. We have noted the cases where we know that it does. If it is not noted, it might or might not have the jack.

San Jose CPA

Type of Theatre: Live

Tech Type: RF

System Information: Device does have jack for personal devices or headphones/earbuds; request device from usher

Contact Information: http://sanjosetheaters.org/theaters/center-for-performing-arts/

RF = Radio Frequency – transmitters that work on radio frequencies, these devices may have jacks compatible with personal assistive devices and/or personal headphones/earbuds.

Saratoga AMC (San Jose)*

Type of Theatre: Movie

Tech Type: CC

System Information: CaptiView

Contact Information: Contact theatre for times

CC = Closed Captioned – event is subtitled using one of several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

East Bay

Albany Twin

Type of Theatre: Movie

Tech Type: IR

System Information: CaptiView and Fidelio

Contact Information: Contact theatre for times or captionfish.com

IR = InfraRed – audience member wears a receiver which receives a signal from an emitter over the stage. It can be worn alone or, if the device has an input jack (mic jack), connected to a t-coil device (usually supplied by the theatre), a personal assistive listening device via a cable supplied by the patron, or headphones/earbuds, usually also provided by the patron. Not all IR systems have a headphone jack. We have noted the cases where we know that it does. If it is not noted, it might or might not have the jack.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

Fidelio – a set up using Digital Enhanced Cordless telecommunication (DECT). It is a wireless audio system that delivers descriptive narration for the visually impaired (VI soundtrack), and/or amplified sound for the hearing impaired (HI soundtrack) in theaters. The system consists of a compact audio receiver with a plug-in, rechargable head set, and an audio transmitter. http://www.doremilabs.com/products/cinema-products-2/fidelio/

Aurora Theatre Company

Type of Theatre: Live

Tech Type: Digital

System Information: “Listen” Digital Receivers/t-coil adapters

Contact Information: https://auroratheatre.org/

Bay St AMC, Emeryville*

Type of Theatre: Movie

Tech Type: CC

System Information: CaptiView

Contact Information: Contact theatre for times or captionfish.com

CC = Closed Captioned – event is subtitled using one of several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

Berkeley Repertory Theatre

Type of Theatre: Live

Tech Type: RF/FM and OC

System Information: RF/FM in both theatres both have jacks that are personal assistive device or headphone/earbud compatible; Open Captions usually 1 performance per show

Contact Information: Contact theatre for times

RF = Radio Frequency – transmitters that work on radio frequencies, these devices may have jacks compatible with personal assistive devices and/or personal headphones/earbuds.

OC = Open Captioned – The movie or show’s text is superimposed somewhere over the screen images (often at the bottom) or displayed to the side or above the action on a separate screen. Theatres that do open captioning will do it at selected performances, call to find out schedule and to purchase tickets in the section from which you have the best access to the captions.

California Theatre (Berkeley)

Type of Theatre: Movie

Tech Type: IR

System Information: CaptiView and Fidelio

Contact Information: Contact theatre for times or captionfish.com

IR = InfraRed – audience member wears a receiver which receives a signal from an emitter over the stage. It can be worn alone or, if the device has an input jack (mic jack), connected to a t-coil device (usually supplied by the theatre), a personal assistive listening device via a cable supplied by the patron, or headphones/earbuds, usually also provided by the patron. Not all IR systems have a headphone jack. We have noted the cases where we know that it does. If it is not noted, it might or might not have the jack.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

Fidelio – a set up using Digital Enhanced Cordless telecommunication (DECT). It is a wireless audio system that delivers descriptive narration for the visually impaired (VI soundtrack), and/or amplified sound for the hearing impaired (HI soundtrack) in theaters. The system consists of a compact audio receiver with a plug-in, rechargable head set, and an audio transmitter. http://www.doremilabs.com/products/cinema-products-2/fidelio/

California Shakespeare Theatre (CalShakes)

Type of Theatre: Live

Tech Type: OC

System Information: Open caption at selected performances; do have standard ALD system, unsure what type

Contact Information: http://www.calshakes.org

OC = Open Captioned – The movie or show’s text is superimposed somewhere over the screen images (often at the bottom) or displayed to the side or above the action on a separate screen. Theatres that do open captioning will do it at selected performances, call to find out schedule and to purchase tickets in the section from which you have the best access to the captions.

Century at Blackhawk Plaza (Danville)

Type of Theatre: Movie

Tech Type: CC

System Information: CaptiView

Contact Information: Contact theatre for times or captionfish.com

CC = Closed Captioned – event is subtitled using one of several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

Century at Hayward

Type of Theatre: Movie

Tech Type: CC

System Information: CaptiView

Contact Information: Contact theatre for times or captionfish.com

CC = Closed Captioned – event is subtitled using one of several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

Century Hilltop 16 (Richmond)

Type of Theatre: Movie

Tech Type: CC

System Information: CaptiView

Contact Information: Contact theatre for times or captionfish.com

CC = Closed Captioned – event is subtitled using one of several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

Century at Pacific Comoms (Fremont)

Type of Theatre: Movie

Tech Type: CC

System Information: CaptiView

Contact Information: Contact theatre for times or captionfish.com

CC = Closed Captioned – event is subtitled using one of several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

Cinemark movies 14 (Tracy)

Type of Theatre: Movie

Tech Type: CC

System Information: CaptiView

Contact Information: Contact theatre for times or captionfish.com

CC = Closed Captioned – event is subtitled using one of several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

Century 16 at Bayfair Mall (San Leandro)

Type of Theatre: Movie

Tech Type: CC

System Information: CaptiView

Contact Information: Contact theatre for times or captionfish.com

CC = Closed Captioned – event is subtitled using one of several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

Century 16 Downtown Pleasant Hill

Type of Theatre: Movie

Tech Type: CC

System Information: CaptiView

Contact Information: Contact theatre for times or captionfish.com

CC = Closed Captioned – event is subtitled using one of several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

Century 25 Union Landing (Union City)

Type of Theatre: Movie

Tech Type: CC

System Information: CaptiView

Contact Information: Contact theatre for times or captionfish.com

CC = Closed Captioned – event is subtitled using one of several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

Regal Cinemas Crow Canyon/Stadium 6, San Ramon

Type of Theatre: Movie

Tech Type: CC

System Information: Sony Entertainment Access System (Glasses)

Contact Information: Contact theatre for times or captionfish.com

CC = Closed Captioned – event is subtitled using one of several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

Regal Cinemas, Emery Bay Stadium 10, Emeryville

Type of Theatre: Movie

Tech Type: CC

System Information: Sony Entertainment Access System (Glasses)

Contact Information: Contact theatre for times

CC = Closed Captioned – event is subtitled using one of several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

Piedmont Theatre

Type of Theatre: Movie

Tech Type: IR

System Information: CaptiView and Fidelio

Contact Information: Contact theatre for times or captionfish.com

IR = InfraRed – audience member wears a receiver which receives a signal from an emitter over the stage. It can be worn alone or, if the device has an input jack (mic jack), connected to a t-coil device (usually supplied by the theatre), a personal assistive listening device via a cable supplied by the patron, or headphones/earbuds, usually also provided by the patron. Not all IR systems have a headphone jack. We have noted the cases where we know that it does. If it is not noted, it might or might not have the jack.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

Fidelio – a set up using Digital Enhanced Cordless telecommunication (DECT). It is a wireless audio system that delivers descriptive narration for the visually impaired (VI soundtrack), and/or amplified sound for the hearing impaired (HI soundtrack) in theaters. The system consists of a compact audio receiver with a plug-in, rechargable head set, and an audio transmitter. http://www.doremilabs.com/products/cinema-products-2/fidelio/

Lesher Center for the Performing Arts

Type of Theatre: Live

Tech Type: FM, IR

System Information: FM in Hoffman and Lesher; IR in Theatre 3

Contact Information: http://www.lesherartscenter.org/

IR = InfraRed – audience member wears a receiver which receives a signal from an emitter over the stage. It can be worn alone or, if the device has an input jack (mic jack), connected to a t-coil device (usually supplied by the theatre), a personal assistive listening device via a cable supplied by the patron, or headphones/earbuds, usually also provided by the patron. Not all IR systems have a headphone jack. We have noted the cases where we know that it does. If it is not noted, it might or might not have the jack.

Century 20, Great Mall (Milpitas)

Type of Theatre: Movie

Tech Type: CC

System Information: CaptiView

Contact Information: Contact theatre for times or captionfish.com

CC = Closed Captioned – event is subtitled using one of several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

Walnut Creek 14

Type of Theatre: Movie

Tech Type: CC

System Information: CaptiView

Contact Information: Contact theatre for times or captionfish.com

CC = Closed Captioned – event is subtitled using one of several options. The captioning is presented in a form only those with the necessary devices can see. If there is no specific information, the captioning is either done using an option other than those listed here sometimes utilizing glasses that fit over the watcher’s own glasses on which captions are projected, or we do not have information on how the captioning is done.

CaptiView® Closed Captioning – a small OLED display on a bendable support arm that fits into the theater seat cup holder. The easy-to-read screen is equipped with a high contrast display that comes with a privacy visor so it can be positioned directly in front the movie patron with minimal impact or distraction to neighboring patrons.

Other

Marin Theatre Company

Type of Theatre: Live

Tech Type: OC

System Information: Open caption at selected performances and… (still gathering info)

Contact Information: www.marintheatre.org

OC = Open Captioned – The movie or show’s text is superimposed somewhere over the screen images (often at the bottom) or displayed to the side or above the action on a separate screen. Theatres that do open captioning will do it at selected performances, call to find out schedule and to purchase tickets in the section from which you have the best access to the captions.

Oregon Shakespeare Festival

Type of Theatre: Live

Tech Type: IR, Open Caption, Sign Language

System Information: IR w/ or w/o neckloop always available w/jack for use with personal assistive devices, headphones, etc.; sign language interpretation available at selected performances, see website or call ticket office for dates. Open captioning is available for most performances with prior notice to arrange for a captioner. Please contact the ticket office two weeks in advance of your performance and alert them to the performance(s) for which you need captioning (you can also do this when you order the tickets). If you have less than two weeks before your performance, contact the ticket office and they will do their best to accommodate you. The captions will be provided on a personal device located at your seat in the theatre.

Contact Information: https://www.osfashland.org/en/experience-osf/box-office/accessibility-information.aspx

IR = InfraRed – audience member wears a receiver which receives a signal from an emitter over the stage. It can be worn alone or, if the device has an input jack (mic jack), connected to a t-coil device (usually supplied by the theatre), a personal assistive listening device via a cable supplied by the patron, or headphones/earbuds, usually also provided by the patron. Not all IR systems have a headphone jack. We have noted the cases where we know that it does. If it is not noted, it might or might not have the jack.

OC = Open Captioned – The movie or show’s text is superimposed somewhere over the screen images (often at the bottom) or displayed to the side or above the action on a separate screen. Theatres that do open captioning will do it at selected performances, call to find out schedule and to purchase tickets in the section from which you have the best access to the captions.

Sign Language – selected performances have live sign language interpretation. Contact theatre to find out date and time of specific performances. People utilizing this service are normally seated in seats that maximize their vision of the interpreter to be sure to tell the box office representative you are attending because of the availablity of the interpreter.