Pacific Hearing Service opens its doors with Jennifer as the new owner and at the forefront of innovation as one of the first private audiology practices in the country. In those days, the business was in a small office on San Antonio Road, near El Camino Real, with no running water! (No, she didn’t have to walk barefooted in the snow 10 miles to get to work. But the lack of running water was a real challenge!) That building has been torn down and replaced with upscale condominiums. We still have patients today who remember seeing Jennifer in that old office.

Things were simpler then. Hearing aids were adjusted with a small screwdriver and appointments were 15 minutes.

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