Sometimes the best help we can provide to our patients has nothing to do with hearing aids.

This was the case during a humanitarian trip to Turks and Caicos for our Pacific Hearing Service team this month.

We worked with a four-year-old who was a huge challenge to test. Unable to go to school because of several special needs – including autism – the mother was left to her own devices.

Luckily, we were able to give advice and occupational therapy suggestions for his mother to utilize at home.

She was thankful to have someone care enough to work with her and to help her child.

Sometimes the situation doesn’t warrant hearing aids. We always try to show we care and share as much advice and resources as possible, even when it has nothing to do with hearing care.

Do you know somebody that needs to see this? Why not share it?

Jane H. Baxter, Au.D.

Jane H. Baxter, Au.D.

Dr. Baxter became a partner at Pacific Hearing Service in 1986 and both manages and provides audiology services at the Menlo Park office. She completed her clinical doctorate in Audiology (Au.D.) at Salus University, received her graduate training at San Francisco State and UC Berkeley, and is a Fellow of the American Academy of Audiology and certified by the American Board of Audiology.