Kassie Walder

Kassie grew up in the Broward County area in South Florida and attended the University of South Florida at the St. Petersburg campus.Originally, Kassie wanted to become a nurse but then decided to change careers, as she found herself sensitive to the sight of graphic injuries. After graduating with a major in business management, she worked in the startup world for about 4.5 years. Due to the volatility within the field, she chose to reflect on her roots and decided to return to a career in healthcare.Based at Pacific Hearing Service’s Los Altos office, Kassie helps patients check in and answers any questions or concerns they may have, communicates directly with manufacturers for patients’ hearing aids/accessories, cleans hearing aids and medical equipment, and helps with other administrative tasks when needed.Kassie loves that she gets to build relationships with the patients and see the smile on their faces once they’ve been helped. She also likes that she gets to move around and use her hands while doing medical technician-related responsibilities.Outside of work, Kassie enjoys exploring different parts of the Bay Area, playing chess, rock climbing, and hanging out with her friends/family