Menlo Park: (650) 854-1980

Los Altos: (650) 941-0664

Menlo Park: (650) 854-1980

Los Altos: (650) 941-0664

Menlo Park: (650) 854-1980

Los Altos: (650) 941-0664

Keep Your Hearing Aids Performing Their Best

Regular cleanings, adjustments, and performance checks help your devices stay comfortable and effective.

Stop by for expert tune-ups that keep you hearing clearly, day after day.

woman in pink and white stripe dress standing on road during daytime

Keep Your Hearing Aids Performing Their Best

Regular cleanings, adjustments, and performance checks help your devices stay comfortable and effective.

Stop by for expert tune-ups that keep you hearing clearly, day after day.

woman in pink and white stripe dress standing on road during daytime

Keep Your Hearing Aids Performing Their Best

Regular cleanings, adjustments, and performance checks help your devices stay comfortable and effective.

Stop by for expert tune-ups that keep you hearing clearly, day after day.

woman in pink and white stripe dress standing on road during daytime

Regular maintenance and cleaning are an important part of prolonging the longevity of your device, ensuring it’s working to its best potential.

19-point Hearing Aid Tune-up

Prescription hearing aids are a long-term investment.

Without regular cleaning, the performance of your devices will begin to deteriorate, and it won’t be long until you notice the difference in your hearing.

At Pacific Hearing Service, our experienced and highly qualified audiologists and staff follow a methodological approach that evaluates all aspects of your devices.

If you have noticed that you are not hearing as well as you used to with your prescription hearing aids, the 19-point inspection will help us determine if they are malfunctioning or if we need to evaluate your hearing for possible changes.

The 19-point inspection is the best way to keep your hearing aids working up to specifications, ensuring you are getting the maximum benefit from your devices.

a black and white photo of a camera
a black and white photo of a camera
a black and white photo of a camera

#1 - What Is a 19 Point Inspection?

The 19-point inspection is our way of ensuring that you get the best possible performance from your hearing devices throughout their entire life.

#1 - What Is a 19 Point Inspection?

The 19-point inspection is our way of ensuring that you get the best possible performance from your hearing devices throughout their entire life.

#1 - What Is a 19 Point Inspection?

The 19-point inspection is our way of ensuring that you get the best possible performance from your hearing devices throughout their entire life.

#2 - Why Do I Need a 19 Point Inspection?

#2 - Why Do I Need a 19 Point Inspection?

#2 - Why Do I Need a 19 Point Inspection?

#3 - What happens if my hearing device fails the 19-point inspection?

#3 - What happens if my hearing device fails the 19-point inspection?

#3 - What happens if my hearing device fails the 19-point inspection?

#4 - What is ANSI?

#4 - What is ANSI?

#4 - What is ANSI?

#5 - How often should I have a 19-point inspection?

#5 - How often should I have a 19-point inspection?

#5 - How often should I have a 19-point inspection?

Your 30-minute appointment includes

Individual session with a Doctor of Audiology

  1. Listening check of hearing aid to assess clarity of sound and proper amplification

  2. Visual inspection of device for cracks, debris, or any indication of a problem

  3. Otoscopic inspection of ears

  4. Shell or earmold disinfection and ultrasonic cleaning of domes, earmolds and tubing

  5. Battery contact cleaning (on non-rechargeable)

  6. Hearing aid dehumidification

  7. Microphone debris suction

  8. Replacement of microphone covers or filters

  9. Receiver debris suction and wax guard replacement

  10. Vent cleaning

  11. Dome replacement (RIC hearing aids only)

  12. Earmold tubing change (BTE and thin tube hearing aids only)

  13. Earhook replacement (BTE hearing aids only)

  14. ANSI (American National Standards Institute) electroacoustic analysis on computer of hearing aid performance to meaure it meets manufacturer’s specifications

  15. Electroacoustic analysis of directional microphone performance

  16. Electroacoustic analysis of battery drain (when appropriate)

  17. Datalogging: to learn your personal preferences (e.g. turning volume up or down or changing programs) allowing us to customize programs more precisely for you.

  18. Pairing hearing aids to iPhones, Androids, iPads: installing Apps that will work with your hearing devices

In addition, at this appointment we will give you the batteries we estimate you will need until your next service appointment in 6 months (based on manufacturers’ estimates of battery use for your hearing aid and your use pattern).

Partnering with you to help you reach your hearing potential!

Take Your First Step Toward Better Hearing

The first step toward better hearing is to schedule your hearing assessment with the team of experts at Pacific Hearing Service.

It’s quick, non-invasive, and this simple test will allow you to address your hearing challenges and take the right preventative measures if required.

To schedule a convenient time, please complete this form and a member of our team will call you back shortly to confirm your appointment.

Take Your First Step Toward Better Hearing

The first step toward better hearing is to schedule your hearing assessment with the team of experts at Pacific Hearing Service.

It’s quick, non-invasive, and this simple test will allow you to address your hearing challenges and take the right preventative measures if required.

To schedule a convenient time, please complete this form and a member of our team will call you back shortly to confirm your appointment.

Take Your First Step Toward Better Hearing

The first step toward better hearing is to schedule your hearing assessment with the team of experts at Pacific Hearing Service.

It’s quick, non-invasive, and this simple test will allow you to address your hearing challenges and take the right preventative measures if required.

To schedule a convenient time, please complete this form and a member of our team will call you back shortly to confirm your appointment.

What Our Patients Have to Say

"The Most Proffesional and Thorough Hearing Test In My Entire Life"

by Fran W

0:00/1:34

"The Testing is Thorough and The Care Is Professional at Pacific Hearing Service"

by A happy client

0:00/1:34

"Thorough Assessment of My Needs and Regular Follow Ups"

by Robert N

0:00/1:34

Our Happy Patients Say

Our Happy Patients Say

Our Happy Patients Say

Take Your First Step Toward Better Hearing

The first step toward better hearing is to schedule your hearing assessment with the team of experts at Pacific Hearing Service.

It’s quick, non-invasive, and this simple test will allow you to address your hearing challenges and take the right preventative measures if required.

To schedule a convenient time, please complete this form and a member of our team will call you back shortly to confirm your appointment.

Menlo Park

3555 Alameda de las Pulgas, Suite 100, Menlo Park, CA 94025

Los Altos

496 First Street, Suite 120, Los Altos, CA 94022

Take Your First Step Toward Better Hearing

The first step toward better hearing is to schedule your hearing assessment with the team of experts at Pacific Hearing Service.

It’s quick, non-invasive, and this simple test will allow you to address your hearing challenges and take the right preventative measures if required.

To schedule a convenient time, please complete this form and a member of our team will call you back shortly to confirm your appointment.

Menlo Park

3555 Alameda de las Pulgas, Suite 100, Menlo Park, CA 94025

Los Altos

496 First Street, Suite 120, Los Altos, CA 94022

Take Your First Step Toward Better Hearing

The first step toward better hearing is to schedule your hearing assessment with the team of experts at Pacific Hearing Service.

It’s quick, non-invasive, and this simple test will allow you to address your hearing challenges and take the right preventative measures if required.

To schedule a convenient time, please complete this form and a member of our team will call you back shortly to confirm your appointment.

Menlo Park

3555 Alameda de las Pulgas, Suite 100, Menlo Park, CA 94025

Los Altos

496 First Street, Suite 120, Los Altos, CA 94022

Opening Times

Monday: 9:00am – 7:00pm
Tuesday: 9:00am – 7:00pm
Wednesday: 8:30am – 5:45pm
Thursday: 8:30am – 5:45pm
Friday: 9:00am – 4:45pm
Saturday: Closed

Opening Times

Monday: 8:30am – 5:15pm
Tuesday: 8:30am – 5:15pm
Wednesday: 8:30am – 5:15pm
Thursday: 8:30am – 5:15pm
Friday: 8:00am – 4:00pm
Saturday: Closed

Opening Times

Monday: 9:00am – 7:00pm
Tuesday: 9:00am – 7:00pm
Wednesday: 8:30am – 5:45pm
Thursday: 8:30am – 5:45pm
Friday: 9:00am – 4:45pm
Saturday: Closed

Opening Times

Monday: 8:30am – 5:15pm
Tuesday: 8:30am – 5:15pm
Wednesday: 8:30am – 5:15pm
Thursday: 8:30am – 5:15pm
Friday: 8:00am – 4:00pm
Saturday: Closed

Opening Times

Monday: 9:00am – 7:00pm
Tuesday: 9:00am – 7:00pm
Wednesday: 8:30am – 5:45pm
Thursday: 8:30am – 5:45pm
Friday: 9:00am – 4:45pm
Saturday: Closed

Opening Times

Monday: 8:30am – 5:15pm
Tuesday: 8:30am – 5:15pm
Wednesday: 8:30am – 5:15pm
Thursday: 8:30am – 5:15pm
Friday: 8:00am – 4:00pm
Saturday: Closed

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