Menlo Park: (650) 854-1980

Los Altos: (650) 941-0664

Menlo Park: (650) 854-1980

Los Altos: (650) 941-0664

Menlo Park: (650) 854-1980

Los Altos: (650) 941-0664

A Journey of Sound: Our Mission to Guatemala and the Importance of Hearing Testing

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Rachel Appleton

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September 4, 2025

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3 Min Read

In early May, we embarked on a meaningful mission to Nuevo Progreso, Guatemala, where our expertise in audiology shines a light on the importance of hearing health.  

With every trip, we are filled with gratitude for the opportunity to extend our services to a community in need, alongside our dedicated team of audiologists, graduate students, ENTs, and translators.  

This mission at Hospital de la Familia was more than just work: it was about making a difference, one patient at a time. 

Setting New Records 

It warms our hearts to share that during this trip, we provided hearing services to a record 179 patients in just one week! With a record-breaking achievement like this, our vision of a sustainable audiology clinic at the hospital is becoming a reality. 

The services we provide, including earwax removal, hearing evaluations, hearing aid fittings, and device maintenance, are vital for both adults and children, many of whom are receiving ongoing care as returning patients. 

It was incredibly rewarding to see our students learning and thriving in a real-world clinical environment and equally rewarding to witness the gratitude of the community we served. 

The Significance of Hearing Testing 

Hearing testing, especially through auditory brainstem response (ABR) tests, is a cornerstone of our practice. These diagnostic evaluations are crucial in identifying hearing loss in young children, especially those unable to participate in traditional behavioral tests.  

Early detection of hearing issues can dramatically improve a child's developmental outcomes. Knowing that our efforts help to shape a better future for these children is profoundly rewarding. 

Facing Challenges with Humidity 

The environment in Guatemala poses unique challenges that we tackled head-on.  

For instance, we recorded the highest moisture level ever found in a hearing aid on this trip – 86.1 uL! Typically, we deal with less than 0.5 uL.  

The high humidity emphasized the need for regular maintenance of hearing aids, a practice we uphold diligently using the same advanced equipment that serves our patients back home. 

Building Bridges with Local Healthcare 

Our mission extends to building strong connections with local healthcare providers, like doctors, social workers, and therapists, as we continue to serve the community.  

These relationships enable us to address critical needs more effectively, ensuring that each return visit to Nuevo Progreso is even more efficient and impactful. 

Looking Ahead with Hope 

Plans are already underway for our next trip in November, with aspirations to broaden our services and reach more people. The smiles and stories we bring back from each mission inspire us every day to do more.  

But the journey doesn't stop with us: you can be a part of this change too. By choosing our team, you help sustain these meaningful projects. Your support transcends borders, impacting lives on a global scale. 

As we reflect on our experiences in Guatemala, it's a reminder that hearing health is critical not only abroad but also here at home. Whether for yourself or a loved one, regular hearing tests are a proactive measure to safeguard your well-being.  

Join Us in Making a Difference 

Every appointment you make with us supports our mission to provide compassionate and comprehensive hearing care both locally and globally. Let’s continue to make a lasting impact together, one sound, one smile, and one story at a time. 

Choosing Pacific Hearing Service means more than just receiving top-tier hearing care; it's about joining a community dedicated to making a global difference. If you are interested in learning more about how hearing healthcare could help you, please don’t hesitate to request a callback, or give us a call at your closest location.  

Let your journey toward better hearing begin with us today. 

Request A Callback

If you have a question about an upcoming appointment or need our help, similarly, we are here for you. You can complete the form on this page or you can call your local office.

Request a Callback

Have a question? We’ll call you!

Simply request a callback through this form, and we’ll call you for a short and friendly no-obligation conversation to answer your questions and offer our expert advice.

Don’t want to wait? Then why not call us at your nearest office.

Menlo Park

3555 Alameda de las Pulgas, Suite 100, Menlo Park, CA 94025

Los Altos

496 First Street, Suite 120, Los Altos, CA 94022

Request a Callback

Have a question? We’ll call you!

Simply request a callback through this form, and we’ll call you for a short and friendly no-obligation conversation to answer your questions and offer our expert advice.

Don’t want to wait? Then why not call us at your nearest office.

Menlo Park

3555 Alameda de las Pulgas, Suite 100, Menlo Park, CA 94025

Los Altos

496 First Street, Suite 120, Los Altos, CA 94022

Request a Callback

Have a question? We’ll call you!

Simply request a callback through this form, and we’ll call you for a short and friendly no-obligation conversation to answer your questions and offer our expert advice.

Don’t want to wait? Then why not call us at your nearest office.

Menlo Park

3555 Alameda de las Pulgas, Suite 100, Menlo Park, CA 94025

Los Altos

496 First Street, Suite 120, Los Altos, CA 94022

Opening Times

Monday: 9:00am – 7:00pm
Tuesday: 9:00am – 7:00pm
Wednesday: 8:30am – 5:45pm
Thursday: 8:30am – 5:45pm
Friday: 9:00am – 4:45pm
Saturday: Closed

Opening Times

Monday: 8:30am – 5:15pm
Tuesday: 8:30am – 5:15pm
Wednesday: 8:30am – 5:15pm
Thursday: 8:30am – 5:15pm
Friday: 8:00am – 4:00pm
Saturday: Closed

Opening Times

Monday: 9:00am – 7:00pm
Tuesday: 9:00am – 7:00pm
Wednesday: 8:30am – 5:45pm
Thursday: 8:30am – 5:45pm
Friday: 9:00am – 4:45pm
Saturday: Closed

Opening Times

Monday: 8:30am – 5:15pm
Tuesday: 8:30am – 5:15pm
Wednesday: 8:30am – 5:15pm
Thursday: 8:30am – 5:15pm
Friday: 8:00am – 4:00pm
Saturday: Closed

Opening Times

Monday: 9:00am – 7:00pm
Tuesday: 9:00am – 7:00pm
Wednesday: 8:30am – 5:45pm
Thursday: 8:30am – 5:45pm
Friday: 9:00am – 4:45pm
Saturday: Closed

Opening Times

Monday: 8:30am – 5:15pm
Tuesday: 8:30am – 5:15pm
Wednesday: 8:30am – 5:15pm
Thursday: 8:30am – 5:15pm
Friday: 8:00am – 4:00pm
Saturday: Closed

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