Frequently Asked Questions Ahead of Your First Appointment
We know preparing for your first visit can bring up lots of little questions—from what to expect to how long you’ll be here.
At Pacific Hearing Service, we want you to feel confident, comfortable, and ready for this important step toward better hearing. If you don’t see your question here, just reach out—our team is always happy to help.
What Will Happen When I Arrive?
When you walk into our practice at Pacific Hearing Service, Menlo Park, you will be greeted by one of our friendly Patient Care Coordinators – they will instantly make you feel at home and let your audiologist know you have arrived. Take a seat in our comfortable waiting area. Your audiologist will come to get you when it’s time for your appointment.
What Is The Typical Investment For Hearing Aids?
How Long Do Hearing Aids Last?
Can I Bring Somebody With Me To The Appointment?
How Long Will The Appointment Last?
What Happens In A Hearing Test?
Dream Patients: The Type of People We Love Working With
Over the years, we have learned a lot about who is the best fit for Pacific Hearing Service.
We value your time and hope you value ours as well. A positive, long-term relationship with any healthcare provider ensures the best outcomes. We are looking for people who embrace three specific core values.

Kindness
The reason we love what we do is because we love making a meaningful difference in the lives of the incredible people we meet. Our patients often become our friends because we treat them with kindness and receive kindness in return.
Commitment
Managing hearing loss is a journey. We have a team approach to hearing loss treatment and you are an important part of the team. We are committed and will help you understand your responsibilities in the process. If you are committed, too…we are on a roll.
Fun
We are professionals and we want you to know we take your hearing healthcare seriously. But that doesn’t mean we can’t have a little fun along the way. A sense of humor goes a long way and the patients we love working with are people we can laugh with.































