Menlo Park: (650) 854-1980
Los Altos: (650) 941-0664
Menlo Park: (650) 854-1980
Los Altos: (650) 941-0664
Menlo Park: (650) 854-1980
Los Altos: (650) 941-0664
Tele‑Audiology: Hearing Care from Anywhere
Connect virtually with your audiologist for remote programming, troubleshooting, or a quick consultation—no commute, childcare, or travel needed.
Accessible, convenient care whenever and wherever you are.


Tele‑Audiology: Hearing Care from Anywhere
Connect virtually with your audiologist for remote programming, troubleshooting, or a quick consultation—no commute, childcare, or travel needed.
Accessible, convenient care whenever and wherever you are.


Tele‑Audiology: Hearing Care from Anywhere
Connect virtually with your audiologist for remote programming, troubleshooting, or a quick consultation—no commute, childcare, or travel needed.
Accessible, convenient care whenever and wherever you are.


Tele-Audiology
Video calls and video conferencing have become an essential part of keeping in touch with family, friends, and even colleagues. The capacity to come together while being in separate locations anywhere in the world has had a critical impact on daily living during COVID-19 lockdowns.
Providing adequate care to audiology patients has also been a challenge for hearing care professionals. But now, Pacific Hearing Service is using innovative teleconferencing technology to provide hearing care via our new Tele-Audiology service.
What is Tele-Audiology?
Tele-Audiology is a new way for patients and audiologists to connect. Using the video camera on your smartphone, computer, or tablet, you can communicate directly with your audiologist without having to visit the office.
While helping with social distancing restrictions of the COVID-19 era, this service also allows you to meet with your audiologist without having to arrange childcare, take time off from work or travel to the clinic. This can even mean that you can get personal care, remote programming, or troubleshooting assistance from your own audiologist while you’re out of town on business, visiting family or enjoying some well-deserved vacation time.
In addition, tele-audiology allows anyone who has concerns about their hearing to receive no-obligation advice from a doctor of audiology through a 15-minute initial consultation. Tele-audiology also makes it easier for family and friends to encourage their loved one to get help for an untreated hearing loss.
For appointments that still do require coming to the office, please note that we have implemented full safety precautions in our offices, including masks, face shields, plexiglass sneeze guards, regular surface cleaning and curbside service.
#1 – Schedule Your Tele-Audiology Appointment
Complete the “Schedule A Tele-Audiology Assessment” form and one of our hearing center patient care specialists will contact you in order to schedule your appointment.
#2 – Connect With Your Audiologist
When the agreed-upon date and time arrives, you will be connected via tele-conferencing to one of our professional audiologists for a face-to-face consultation.
#3 – Have Your Live Online Call With No Obligation
You’ll be able to ask questions, get feedback, and a professional opinion on any challenges that you or a loved one is facing on a live video call.
Book a Tele-Audiology Appointment
There are many other misconceptions that may be preventing you from making a positive step-change toward better hearing.
If you have a question, a concern, or would like to have a no-obligation conversation with a hearing professional, then simply complete the “Tele-Audiology” form and we would be delighted to help.
Book a Tele-Audiology Appointment
There are many other misconceptions that may be preventing you from making a positive step-change toward better hearing.
If you have a question, a concern, or would like to have a no-obligation conversation with a hearing professional, then simply complete the “Tele-Audiology” form and we would be delighted to help.
Book a Tele-Audiology Appointment
There are many other misconceptions that may be preventing you from making a positive step-change toward better hearing.
If you have a question, a concern, or would like to have a no-obligation conversation with a hearing professional, then simply complete the “Tele-Audiology” form and we would be delighted to help.
Meet Your Hearing Experts

Ariel Fruendt
Au.D.
Co-Owner and Clinical Audiologist
Menlo Park

Rachel Appleton
Au.D.
Co-Owner and Clinical Audiologist
Menlo Park

Brook Raguskus
Au.D.
Clinical Audiologist
Los Altos

Ashley Chwastyk
Au.D.
Clinical Audiologist
Los Altos

Ling Zhong
Au.D.
Clinical Audiologist
Menlo Park

Amanda Duren
Au.D.
Clinical Audiologist
Menlo Park

Brianne Mangold
Au.D.
Clinical Audiologist
Menlo Park

Ethan Chen, B.A.
B.A.
Audiology Doctoral Student
Los Altos

Rachel Gringorten
Doctoral Audiology Student

Jane H. Baxter
Au.D.
Owner Emeritus and Clinical Audiologist

Deborah Clark
Au.D.
Owner Emeritus and Clinical Audiologist

Ann Mau
Patient Care Coordinator
Menlo Park

Jasmine May
Patient Care Coordinator
Menlo Park

Jana Jacobs
Office Manager
Los Altos

Akaash Nayak
Patient Care Coordinator
Menlo Park

Brian Kajita
Audiology Assistant
Menlo Park

Kirstin Chang
Audiology Assistant
Los Altos

Janna Dumlao
Audiology Assistant
Menlo Park

Diana Gutierrez
Audiology Assistant
Los Altos

Kassie Walder
Patient Care Coordinator
Los Altos

Jessie Johnson
Director of Outreach and Special Projects

Heather Chapman
Administrative Assistant

Steve Beck
Operations Manager

Garrett Canavero
Operations Assistant & IT Support
Meet Your Hearing Experts

Ariel Fruendt
Au.D.
Co-Owner and Clinical Audiologist
Menlo Park

Rachel Appleton
Au.D.
Co-Owner and Clinical Audiologist
Menlo Park

Brook Raguskus
Au.D.
Clinical Audiologist
Los Altos

Ashley Chwastyk
Au.D.
Clinical Audiologist
Los Altos

Ling Zhong
Au.D.
Clinical Audiologist
Menlo Park

Amanda Duren
Au.D.
Clinical Audiologist
Menlo Park

Brianne Mangold
Au.D.
Clinical Audiologist
Menlo Park

Ethan Chen, B.A.
B.A.
Audiology Doctoral Student
Los Altos

Rachel Gringorten
Doctoral Audiology Student

Jane H. Baxter
Au.D.
Owner Emeritus and Clinical Audiologist

Deborah Clark
Au.D.
Owner Emeritus and Clinical Audiologist

Ann Mau
Patient Care Coordinator
Menlo Park

Jasmine May
Patient Care Coordinator
Menlo Park

Jana Jacobs
Office Manager
Los Altos

Akaash Nayak
Patient Care Coordinator
Menlo Park

Brian Kajita
Audiology Assistant
Menlo Park

Kirstin Chang
Audiology Assistant
Los Altos

Janna Dumlao
Audiology Assistant
Menlo Park

Diana Gutierrez
Audiology Assistant
Los Altos

Kassie Walder
Patient Care Coordinator
Los Altos

Jessie Johnson
Director of Outreach and Special Projects

Heather Chapman
Administrative Assistant

Steve Beck
Operations Manager

Garrett Canavero
Operations Assistant & IT Support
Meet Your Hearing Experts

Ariel Fruendt
Au.D.
Co-Owner and Clinical Audiologist
Menlo Park

Rachel Appleton
Au.D.
Co-Owner and Clinical Audiologist
Menlo Park

Brook Raguskus
Au.D.
Clinical Audiologist
Los Altos

Ashley Chwastyk
Au.D.
Clinical Audiologist
Los Altos

Ling Zhong
Au.D.
Clinical Audiologist
Menlo Park

Amanda Duren
Au.D.
Clinical Audiologist
Menlo Park

Brianne Mangold
Au.D.
Clinical Audiologist
Menlo Park

Ethan Chen, B.A.
B.A.
Audiology Doctoral Student
Los Altos

Rachel Gringorten
Doctoral Audiology Student

Jane H. Baxter
Au.D.
Owner Emeritus and Clinical Audiologist

Deborah Clark
Au.D.
Owner Emeritus and Clinical Audiologist

Ann Mau
Patient Care Coordinator
Menlo Park

Jasmine May
Patient Care Coordinator
Menlo Park

Jana Jacobs
Office Manager
Los Altos

Akaash Nayak
Patient Care Coordinator
Menlo Park

Brian Kajita
Audiology Assistant
Menlo Park

Kirstin Chang
Audiology Assistant
Los Altos

Janna Dumlao
Audiology Assistant
Menlo Park

Diana Gutierrez
Audiology Assistant
Los Altos

Kassie Walder
Patient Care Coordinator
Los Altos

Jessie Johnson
Director of Outreach and Special Projects

Heather Chapman
Administrative Assistant

Steve Beck
Operations Manager

Garrett Canavero
Operations Assistant & IT Support
Our Happy Patients Say
Audiologist Brook Raguskus was fantastic. She explained each segment of the hearing evaluation clearly. A real people person who made me feel entirely at ease. 5 star rating.

Annie A
5 months ago
This is an incredibly talented and professional organization. As a member of the healthcare community, I highly recommend this team for any hearing concerns! Thank You …

Dave H
1 month ago
Excellent! Brook and the team at Pacific Hearing are outstanding. Everyone is incredibly kind, helpful and knowledgeable. If you have any questions concerning your hearing,

Mary S
6 months ago
I have been coming to Pacific Hearing for over 20 years. I have always received top-notch quality care, from competent, highly trained caring providers. Thank you, Brooke you are the best!

Melissa C
6 months ago
Clean and spacious office. Staff very welcoming and friendly. Directions clear and willingness to answer questions. Thorough testing with comfortable seating.

Cheri C
7 months ago
Great place! I came here for ear wax removal. Doctor did a thorough check up and treatment. It was all done in 20 mins. Importantly, doctors and the front desk are so caring and polite!!

Jeevan R
8 months ago
Our Happy Patients Say
Audiologist Brook Raguskus was fantastic. She explained each segment of the hearing evaluation clearly. A real people person who made me feel entirely at ease. 5 star rating.

Annie A
5 months ago
This is an incredibly talented and professional organization. As a member of the healthcare community, I highly recommend this team for any hearing concerns! Thank You …

Dave H
1 month ago
Excellent! Brook and the team at Pacific Hearing are outstanding. Everyone is incredibly kind, helpful and knowledgeable. If you have any questions concerning your hearing,

Mary S
6 months ago
I have been coming to Pacific Hearing for over 20 years. I have always received top-notch quality care, from competent, highly trained caring providers. Thank you, Brooke you are the best!

Melissa C
6 months ago
Clean and spacious office. Staff very welcoming and friendly. Directions clear and willingness to answer questions. Thorough testing with comfortable seating.

Cheri C
7 months ago
Great place! I came here for ear wax removal. Doctor did a thorough check up and treatment. It was all done in 20 mins. Importantly, doctors and the front desk are so caring and polite!!

Jeevan R
8 months ago
Our Happy Patients Say
Audiologist Brook Raguskus was fantastic. She explained each segment of the hearing evaluation clearly. A real people person who made me feel entirely at ease. 5 star rating.

Annie A
5 months ago
This is an incredibly talented and professional organization. As a member of the healthcare community, I highly recommend this team for any hearing concerns! Thank You …

Dave H
1 month ago
Excellent! Brook and the team at Pacific Hearing are outstanding. Everyone is incredibly kind, helpful and knowledgeable. If you have any questions concerning your hearing,

Mary S
6 months ago
I have been coming to Pacific Hearing for over 20 years. I have always received top-notch quality care, from competent, highly trained caring providers. Thank you, Brooke you are the best!

Melissa C
6 months ago
Clean and spacious office. Staff very welcoming and friendly. Directions clear and willingness to answer questions. Thorough testing with comfortable seating.

Cheri C
7 months ago
Great place! I came here for ear wax removal. Doctor did a thorough check up and treatment. It was all done in 20 mins. Importantly, doctors and the front desk are so caring and polite!!

Jeevan R
8 months ago
Take Your First Step Toward Better Hearing
The first step toward better hearing is to schedule your hearing assessment with the team of experts at Pacific Hearing Service.
It’s quick, non-invasive, and this simple test will allow you to address your hearing challenges and take the right preventative measures if required.
To schedule a convenient time, please complete this form and a member of our team will call you back shortly to confirm your appointment.
Menlo Park
3555 Alameda de las Pulgas, Suite 100, Menlo Park, CA 94025

Los Altos
496 First Street, Suite 120, Los Altos, CA 94022

Take Your First Step Toward Better Hearing
The first step toward better hearing is to schedule your hearing assessment with the team of experts at Pacific Hearing Service.
It’s quick, non-invasive, and this simple test will allow you to address your hearing challenges and take the right preventative measures if required.
To schedule a convenient time, please complete this form and a member of our team will call you back shortly to confirm your appointment.
Menlo Park
3555 Alameda de las Pulgas, Suite 100, Menlo Park, CA 94025

Los Altos
496 First Street, Suite 120, Los Altos, CA 94022

Take Your First Step Toward Better Hearing
The first step toward better hearing is to schedule your hearing assessment with the team of experts at Pacific Hearing Service.
It’s quick, non-invasive, and this simple test will allow you to address your hearing challenges and take the right preventative measures if required.
To schedule a convenient time, please complete this form and a member of our team will call you back shortly to confirm your appointment.
Menlo Park
3555 Alameda de las Pulgas, Suite 100, Menlo Park, CA 94025

Los Altos
496 First Street, Suite 120, Los Altos, CA 94022

Latest News

What to Do When Hearing Aids Are Not Enough

|
Rachel Appleton
|
Oct 7, 2025

A Journey of Sound: Our Mission to Guatemala and the Importance of Hearing Testing

|
Rachel Appleton
|
Sep 4, 2025

Pacific Hearing Connection Team With Special Olympics Summer Games Healthy Athletes

|
Ariel Fruendt, Au.D.
|
Aug 16, 2025
Latest News

What to Do When Hearing Aids Are Not Enough

|
Rachel Appleton
|
Oct 7, 2025

A Journey of Sound: Our Mission to Guatemala and the Importance of Hearing Testing

|
Rachel Appleton
|
Sep 4, 2025

Pacific Hearing Connection Team With Special Olympics Summer Games Healthy Athletes

|
Ariel Fruendt, Au.D.
|
Aug 16, 2025
Opening Times
Monday: 9:00am – 7:00pm
Tuesday: 9:00am – 7:00pm
Wednesday: 8:30am – 5:45pm
Thursday: 8:30am – 5:45pm
Friday: 9:00am – 4:45pm
Saturday: Closed
Opening Times
Monday: 8:30am – 5:15pm
Tuesday: 8:30am – 5:15pm
Wednesday: 8:30am – 5:15pm
Thursday: 8:30am – 5:15pm
Friday: 8:00am – 4:00pm
Saturday: Closed
Opening Times
Monday: 9:00am – 7:00pm
Tuesday: 9:00am – 7:00pm
Wednesday: 8:30am – 5:45pm
Thursday: 8:30am – 5:45pm
Friday: 9:00am – 4:45pm
Saturday: Closed
Opening Times
Monday: 8:30am – 5:15pm
Tuesday: 8:30am – 5:15pm
Wednesday: 8:30am – 5:15pm
Thursday: 8:30am – 5:15pm
Friday: 8:00am – 4:00pm
Saturday: Closed
Opening Times
Monday: 9:00am – 7:00pm
Tuesday: 9:00am – 7:00pm
Wednesday: 8:30am – 5:45pm
Thursday: 8:30am – 5:45pm
Friday: 9:00am – 4:45pm
Saturday: Closed
Opening Times
Monday: 8:30am – 5:15pm
Tuesday: 8:30am – 5:15pm
Wednesday: 8:30am – 5:15pm
Thursday: 8:30am – 5:15pm
Friday: 8:00am – 4:00pm
Saturday: Closed
©2025 Pacific Hearing Service. All Rights Reserved.
©2025 Pacific Hearing Service. All Rights Reserved.
©2025 Pacific Hearing Service. All Rights Reserved.

